Reverse Logistics
A fully integrated reverse logistics management tool incorporating the entire repair process, Parcelhouse Repair & Return (R&R), Repair & Calibration (R&C) and Returns solutions provide total visibility throughout the complete cycle and includes all parties involved in the reverse logistics flow.
Parcelhouse Reverse Logistics Solution delivers a high degree of functionality through interaction with a Connectivity Platform, exchanging information for return orders, authorisations and acknowledgements, stock updates, inventory specifications and sales orders, transport, pick list and repair orders, (direct to/from transport providers, warehouse and repair centres), and exemption handling.
What it does:
- Maximises infrastructure investment through integration with a customer or partner's existing systems
- Provides order application and connectivity to all parties in the logistics network
- Enables total network visibility and track and trace using a customer’s own reference identifiers
- Functionality includes performance-based billing for increased quality of service
- Order and return placement at customer or end-customer locations
- Determines service type using defined parameters such as origin or price
- Produces fulfilment documentation, including transport labels
What you get:
- Cost reduction through automation of business processes and early notification of opportunities to further decrease costs
- Real-time reports for immediate action and enhanced asset utilisation
- Rapid implementation without compromising quality of service
- Complete independence from third party organisations
- Quick adoption of changing regulations
- Streamlined business intelligence reporting
- Improved service levels measured against agreed standards
- Tailored support 24x7
